The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Service!
“I was genuinely impressed by the prompt and proactive service, especially when the team went above and beyond to confirm my safari booking.” view full review
Delicious Dining!
“The food was truly really good, with every meal served being fresh and flavorful, making dining a highlight of my stay.” view full review
Impressive Room!
“My room was spacious and impeccably clean, providing a perfect retreat after a day of adventure.” view full review
Relaxing Environment!
“The small garden area was a lovely spot to unwind in the evenings, complemented by a great selection of drinks.” view full review
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.8
Location
9.0
Service
8.6
Dining
8.8
Guest reviews
8.0/10
based on 5 reviews
8.7
8.7/10 based on 276 reviews
Grant
United Kingdom,
April
2024
7.6/10
The hotel had very mixed feelings! The rooms, although a bit warm from the hard-working staff, were tired and needed refurbishing. However, they are ideal for conference organizers and their team to stay on-site. The service, from the gate watchmen to the cheerful staff, including waiters and chefs during breakfast, was exceptional. The location is quiet and safe, with great access to nearby vegetarian restaurants and malls. Dining, featuring the Royal Kitchen and fresh fruit options, was delightful. The facilities offered were basic but functional.
Rooms
6.0
The rooms, although a bit warm, are suitable for conference organizers on-site.
Service
9.0
The staff from gate watchmen to waiters and chefs were incredibly friendly and helpful.
Location
8.0
The location is very good, quiet, and safe, near various vegetarian restaurants and malls.
Dining
8.0
Dining was excellent with fresh fruit and cooked-to-order omelettes.
Facilities
7.0
Basic but functional facilities.
Colin
United Kingdom,
March
2024
8.8/10
The hotel was really comfortable and quiet, always clean, with good projector working facilities, and extremely friendly staff, especially Elijah. Perfect for conference organizers and staff to be onsite. However, the dining options were limited, and the Wi-Fi had to be paid for separately.
Rooms
9.0
The rooms were always clean, comfortable, and quiet.
Service
8.0
The staff here is exceptionally down to earth and committed to their work, with Mohammed Rubia and Centrine standing out for their courteous and eloquent service.
Location
9.0
The location is great for business meetings, close to shopping malls like Sarit Centre, Diamond Plaza, and Westgate. Excellent services provided by Centrine, Doreen, Jedidah, Amos, and Patrick.
Dining
9.0
The dining experience was excellent, offering a wide variety of tasty dishes including mahamri, mbaazi, cassava, coastal fish, fresh fruits, and omelettes cooked to order.
Facilities
9.0
The hotel offers comprehensive facilities like room service, car hire, dry cleaning, housekeeping, shops, laundry, airport shuttle, and tours/ticket assistance.
Patricia
United Kingdom,
February
2024
8.8/10
The hotel offers good spacious rooms with attentive staff like Elijah, although some areas require redecoration. The location is excellent for both business and leisure activities, with various dining options nearby. The dining experience is top-notch, especially breakfast with fresh fruit and omelettes, while service excels in friendliness and support. The facilities are well-maintained.
Rooms
8.0
The rooms are good, spacious, and the staff very friendly.
Service
9.0
The service is friendly, and staff goes beyond to support guests.
Location
10.0
The location is perfect, with malls and restaurants a stone's throw away.
Dining
9.0
Dining is excellent with a variety of options and attentive staff.
Facilities
8.0
The facilities are well-maintained.
Robert
United Kingdom,
February
2024
9.0/10
The hotel is perfect for conference organizers and their staff with clean, spacious rooms and high-speed WiFi, although they can be a little hot. The air-conditioning provides a notable difference.
Rooms
9.0
I loved my room, it was spacious, clean, and the high-speed WiFi was a plus. The only downside was that it tended to get a bit hot, but the air-conditioning helped a lot.
Service
9.0
The service was exceptional, from the friendly and helpful staff at the gate to the attentive waiters during breakfast. Special shoutout to Valerie and the airport transfer staff who made my stay even more enjoyable.
Location
9.0
The hotel's location was perfect for both business meetings and leisure activities. With malls nearby and a vibrant nightlife scene, it's a great spot for any traveler.
Dining
9.0
The dining experience was fantastic, offering a variety of options including fresh fruit and coastal fish. The opportunity for personalized omelettes made breakfast a delight.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay. From room service to laundry services, they had it all.
Norman
United Kingdom,
October
2023
8.0/10
The hotel was okay for the night, but a little less than I expected. The room was really comfortable and quiet, providing a restful stay. However, some improvements could be made to meet higher expectations. The location was perfect for both business meetings and leisure activities, especially close to many vegetarian restaurants. The dining experience was excellent, with fresh fruit and custom omelettes available. Overall, a decent stay with room for enhancement.
Rooms
7.0
The room was really comfortable and quiet.
Service
8.0
The service was very pleasant, thanks to Catherine and Lilian Chebet.
Location
9.0
The location was great for business meetings and offered easy access to vegetarian restaurants.
Dining
9.0
The dining experience was excellent with fresh fruit and personalized omelettes.
Facilities
7.0
The facilities were adequate for a comfortable stay.
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